Effective Date: 12/06/2024

At Om Arogya, we strive to provide exceptional services and ensure customer satisfaction. However, we understand that sometimes plans change. This Refund Policy outlines the terms and conditions for refund requests related to our retreat programs.

1. Eligibility for Refunds

• Refund requests must be made at least 3 days before the scheduled start date of the retreat program.
• Refund requests made less than 3 days before the retreat start date will not be eligible for a refund.

2. Refund Amount

• If a refund request is made at least 3 days before the retreat start date, a refund of the ticket price will be issued, minus a 30% processing fee in some cases.
• The exact amount deducted as a processing fee will be determined based on the specific circumstances of the cancellation.

3. Process for Requesting a Refund

• To request a refund, please contact us at contact@omarogya.com with your name, contact information, and details of the retreat program for which you purchased a ticket.
• Our team will review your request and notify you of the status of your refund within 7 business days.

4. Refund Method

• Approved refunds will be issued to the original method of payment used for the purchase.
• Please note that it may take additional time for the refunded amount to appear in your account, depending on your bank or payment provider.

5. Non-Refundable Items

• Any additional services or products purchased in connection with the retreat program, such as travel expenses or accommodation bookings, are not eligible for a refund.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Refund Policy periodically to stay informed about our refund practices.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Om Arogya
D 163, Meadows
Ozone Urbana
Bangalore, India
Email: contact@omarogya.com